Vivian Jappie

Quality Assurance Coordinator
Campus: 
Botswana Campus

Vivian Jappie joined Botswana Campus in May 2023 as a Quality Assurance Coordinator responsible for planning, managing and monitoring the IDM quality assurance system and ensuring high quality service delivery at IDM in line with the applicable regulatory and legislative requirements as well as internal and external standards. Ms Jappie previously worked for BA ISAGO University as Quality Assurance Manager from 2014- 2023 and was mandated to facilitate internal and external quality audits, institutional audits, implementation and maintenance of the Quality Management System (ISO 9001:2015) and quality assurance of qualifications for registration into the NCQF and learning programmes for accreditation. She has worked for Bank Gaborone from 2010-2014 as a Sales Consultant where she maintained compliance with the Bank policies and the then Ministry of Local Government from 2009- 2010 as a Research Officer. She is ISO 9001 QMS certified. She holds a Master of Education in Curriculum and Instruction, Post Graduate Certificate in Quality Assurance in Education, Post Graduate Certificate in Enterprise Risk Management and Post Graduate Diploma in Strategic Management and Leadership.