IDM’s Information Technology Manager, Jimmy Kwati says public service in Botswana plays an important role in the lives of Batswana. Speaking at the Southern District Council Inaugural Awards Ceremony recently, Kwati commended the Council for recognizing its Service Stars for going the extra mile in service delivery to its customers.
Held under the theme, Nurturing Champions Towards Quality Service Delivery, the awards recognized creativity, innovation and excellence. Kwati said without employees, no organization can achieve its core mandate of dispensing services.